Figure 2: Concept of clear line of sight downstream of the policy; essential for effective risk transfer.

Figure 1: Concept of the Medmate Universe and Ecosystem.

Figure 3: The in-scope actors in the Medmate ecosystem.

Figure 18: The organisational structure of Medmate, showing delineation between Managerial and Medical.

Figure 10: The lifecycle of a doctor in the Medmate ecosystem.

Figure 11: The end-to-end process of how a doctor is onboarded to Medmate, and risk transferred.

Figure 12: The key concepts for how doctors are onboarded and operationalise the Quitmate program (same for other programs).

Figure 14: The lifecycle of a patient in the Medmate ecosystem.

Figure 15: The end-to-end process of a patient on a prescription journey within the Medmate ecosystem.

Figure 16: The simplified process of how an online prescription renewal is processed via Medmate and it's key actors.

Figure 4: The high-level lifecycle of a pharmacy.

Figure 6: The process to onboard an independent pharmacy to the Medmate platform.

Figure 5: The process to onboard a pharmacy in the Sigma network.

Figure 7: How pharmacies are maintained on the Medmate platform.

Figure 8: How underperforming pharmacies are managed when complaints are raised.

Figure 13: The lifecycle of a delivery partner in the Medmate ecosystem.

Figure 9: Conceptual flow of data between the systems used in the prescription fulfilment workflow.

Figure 17: Conceptual flow of data between the systems used in the telehealth workflow.